Refund policy
If for any reason you are not happy with any item purchased from us (other than bespoke items or liner) you may return it for exchange or a full refund so long as it is within 14 days of delivery. If over 14 days please contact us as it may still be returned but a 20% restocking charge may apply. The cost of returning goods is met by the customer and we would recommend you request a proof of posting certificate from the returns carrier/Post Office and obtain adequate insurance to cover the value of returned goods.
Goods should be returned along with a copy of the order statement or at least your name, address and the order no. We are unable to process a refund without this information.
G Christie & Sons Ltd
Returns
17 Salamander Yards
Edinburgh
EH6 7HB
On receipt of the goods they will be checked and assuming they are undamaged a refund will be made against your original order. If you have any queries regarding the above please do not hesitate to contact us.