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Products

FaQs

  1. How noisy are fans?
  2. Can I take a bend straight of the top of the appliance?
  3. Can I take the flue horizontally?
  4. Can I use an angle greater than 45deg from the vertical?
  5. How far can I offset the system without causing a resistance to the flue gas or smoke?
  6. If I am using stove pipe internally in the room where the appliance is and I need to change to an insulated product, where do I make the change?
  7. How far through the roof does the chimney need to penetrate before I can put on the terminal?
  8. On a back outlet flue serving a solid fuel appliance how far can I go horizontally before the flue rises vertically?
  9. Smoke blowing back.
  10. I have difficulty lighting the fire
  11. The chimney is very short.
  12. The chimney is incorrectly sized for the fireplace opening.
  13. I have too much draught and I constantly have to stoke the fire with wood or coal
  14. I have damp or soot marks on the wall where my disused chimney is
  15. We have lined the flue with a flexible flue liner and now the fire does not draw as well.
  16. The gas pilot light of my gas flame effect fire keeps blowing out on windy days
  17. I am fitting a Live Flame Effect Fire (LFE) or Decorative Flame Effect Fire (DFE) what type of cowl should I use?
  18. I have insufficient draught in my chimney and the flue gas keeps spilling around the fire opening.
  19. The fire keeps roaring away on windy days and causing the flames to rise using more gas/oil.


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